Research Coordinator

Location: Honolulu, HI

FINN Partners’ Honolulu office is looking for a Research Coordinator to help support FINN Partners’ primary research data collection unit, as well as the overall Research team. This role involves supporting the team responsible for conducting telephone and in-person intercept surveys, as well as recruiting for and coordinating logistics of in-person and online qualitative research such as focus groups, mock juries, and in-depth interviews. You will be accountable for maintaining high standards of data quality, operational efficiency, and project delivery within a fast-paced and collaborative environment.

To be considered for this role you will need to be located in Honolulu. You will be expected to be in the office at least 4 days a week and may occasionally be required to work during evenings and weekends, as well as overnight travel.

Additionally, you will be tasked with:

• Providing in-person and/or online support for focus groups and in-depth interviews, including coordinating logistics for space planning, staffing, food and beverages, parking validations, nametags, gratuity fulfillment, etc.
• Supporting Call Center work for focus group recruiting – videoconferencing technology testing with research participants. 
• Serving as lead host for in-person qualitative research projects.
• Coordinating schedules for intercept interviewers
• Serving as field supervisor for intercept projects.
• Helping to ensure intercept interviews are conducted according to existing standards.
• Covering for Call Center manager when needed.
• Reconciling project expenses and tracking resource allocations.

The ideal candidate brings exceptional organizational skills with the ability to manage multiple projects simultaneously under tight deadlines. A self-starter who can assess situations, identify needs, rally people, and follow processes in a fast-paced setting, the Research Coordinator will be deadline driven, respond well under pressure and possess a strong ability to focus on accuracy, attention-to-detail, and timeliness. Additionally, they will bring a demonstrated knowledge (or acute curiosity) of Hawaii’s culture and its impact on business, understanding the role of communications in marketing and public relations, and excellent written, verbal, and presentation skills.

Along with the qualifications listed above, you will be considered as a candidate if you have:

• One (1) to three (3) years’ experience in market research, marketing, communications, client services, or related field.
• Solution-oriented problem-solving skills.
• An ability to respond well under pressure.
• A strong ability to focus on accuracy, attention-to-detail, and timeliness.
• An ability to balance the needs of clients, end users, and the business.
• Trustworthiness and ability to maintain confidentiality.
• An ability to prioritize workload and manage multiple tasks and projects simultaneously.
• Flexibility to work in a fast-paced environment under tight deadlines with demanding quality requirements.
• Bachelor’s degree, preferably in Behavioral Sciences, Marketing, or related field.

Compensation Range: $40,000 – $50,000 commensurate with experience.

To Apply 
Please upload your resume and cover letter and indicate your desired salary in $US Dollars.

For more information, please visit www.AnthologyGroup.com/careers.

About Anthology Research
Located in Honolulu, Anthology Research offers the latest in online and traditional research capabilities and a field staff well experienced in onsite and offsite/interview research. While we’re part of Hawaii’s largest integrated marketing firm, we have strict firewalls in place to ensure full client confidentiality.

We are a full-service research company with an in-house CATI-equipped call center and state-of-the art qualitative facility, as well as various data collection tools that can be used for both quantitative and qualitative efforts.

Anthology Research has successfully conducted both quantitative and qualitative research projects for many clients in various industries specializing in government/public policy, elections, travel & tourism and hospitality, medical services, and financial services. We have a stellar reputation among many non-profits as well, as just one part of our efforts to give back to our community. As such, we are very familiar with the opportunities and challenges in Hawaii and across the Pacific.

About FINN
Finn Partners was launched in 2011 to realize Peter Finn’s vision to be a world-class, best-place-to-work global agency with a heart and a conscience that any major client in key markets around the world would be proud to have as a partner.

More than an integrated marketing agency, we are a bold collective of communications advocates, stewarding brands, protecting reputations, pioneering industries, influencing public policy, and leveraging data and analytics to shape the most important conversations of our day.

Headquartered in New York City, the agency has 1,400+ employees, with offices in 34 offices in 3 continents. Above all else, our success is driven by one simple thing: client relationships. Fueled by a relentless work ethic and dedication to client success, we do whatever it takes to make them successful while working hard, playing nice, and having fun along the way.

About Anthology FINN Partners
Anthology FINN Partners is Hawaii’s only integrated marketing and communications firm with a full-service market research firm in house. With a full-time staff of 80 professionals, Anthology has enjoyed the privilege of working with Hawaii’s top corporate, nonprofit and government clients. Headquartered in Honolulu, we have a proven track record of executing successful integrated communications campaigns, and a deep bench of best-in-practice professionals across all disciplines needed to market in today’s environment.

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