Airport Survey Interviewer, Research

Location: Honolulu, Hawaii

FINN’s Honolulu office is looking for an Airport Survey Interviewer to join our Research team!

If you are an outgoing, dependable, go-getter with strong interpersonal and verbal communication skills and a respect for diverse cultural backgrounds, we want to hear from you! 

As an Airport Survey Interviewer, you will have the opportunity to gain hands-on experience in international business, customer service, and market research within a dynamic global travel environment.

No prior experience is required – training is provided.

In this role you will be asked to:

• Approach visitors in designated waiting areas of Honolulu International Airport, inviting participation in a survey about their experience in Hawaii.
• Ensure accuracy and completeness of all responses.
• Follow project protocols and sampling guidelines to achieve survey targets.
• Report on field conditions and respondent feedback to supervisors.

To be considered as a solid candidate, you’ll need:

• A High School diploma
• Strong interpersonal and verbal communication skills and be comfortable approaching and engaging with travelers from diverse backgrounds.
• To be punctual and be able to work independently with minimal supervision.
• To focus on accuracy, attention to detail, and timeliness when recording survey responses.
• Professionalism in following protocols, schedules, and airport security requirements.
• The ability to stand and walk for extended periods and work effectively in a busy airport environment.
• A basic proficiency with iPads or other digital devices for survey administration.
• Strong problem-solving skills with a solution-oriented mindset when facing unexpected challenges in the field.
• To successfully complete a background check to secure a sterile area badge and Customs and Border Protection (CBP) seal for airport gate access.

You get bonus points if you have multilingual skills, but they’re not necessary to do this job well.

Location
Work is conducted primarily within gate areas at Daniel K. Inouye International Airport. The role requires standing and walking for the majority of each shift, as well as frequent interaction with travelers in busy public spaces. The physical environment may involve crowded conditions, background noise, and variable temperatures depending on terminal locations. Interviewers must comply with all airport security protocols and may be required to pass through TSA checkpoints. 

Shifts are typically scheduled on weekdays, approximately five days per month, with each shift lasting 4–5 hours.

Compensation & Benefits

• $20 per hour.
• Parking expenses reimbursed.
• Paid training provided.
• Valuable experience applicable to careers in international business, sales, customer service, and market research.

To Apply 
Please upload your resume.  While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. 

About Anthology Research
Located in Honolulu, Anthology Research offers the latest in online and traditional research capabilities and a field staff well experienced in onsite and offsite/interview research. While we’re part of Hawaii’s largest integrated marketing firm, we have strict firewalls in place to ensure full client confidentiality.

We are a full-service research company with an in-house CATI-equipped call center and state-of-the art qualitative facility, as well as various data collection tools that can be used for both quantitative and qualitative efforts.

Anthology Research has successfully conducted both quantitative and qualitative research projects for many clients in various industries specializing in government/public policy, elections, travel & tourism and hospitality, medical services, and financial services. We have a stellar reputation among many non-profits as well, as just one part of our efforts to give back to our community. As such, we are very familiar with the opportunities and challenges in Hawaii and across the Pacific.

About FINN Partners:
Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full-service marketing and communications company’s record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.

About Anthology FINN Partners
Anthology FINN Partners is Hawaii’s only integrated marketing and communications firm with a full-service market research firm in house. With a full-time staff of 80 professionals, Anthology has enjoyed the privilege of working with Hawaii’s top corporate, nonprofit and government clients. Headquartered in Honolulu, we have a proven track record of executing successful integrated communications campaigns, and a deep bench of best-in-practice professionals across all disciplines needed to market in today’s environment.

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