Amy Coles

Global Head of Human Resources & Chief Talent Officer

Professional Experience

I bring to FINN Partners almost ten years of HR experience, having built the HR department at a mid-sized PR agency in New York City. In doing so, I handled everything from benefits and payroll, HR policies and procedures, recruitment and retention and staff training and development. I also assisted with the company’s global expansion, from expatriating staff to addressing U.K. HR matters. The thing that has served me most in my HR role is the 15 years I spent doing PR. Yes, it was exciting to work on some of the world’s most well-known consumer brands with Fortune 500 clients such as 3M, Hasbro, Kellogg, Kraft Foods and Walmart. However, the lessons I learned in serving those clients – effective communication, the value of transparency, ensuring that tactics and execution aligned with strategy – also ensure HR success. Essentially, agency leadership and employees are my “clients” now and I am applying those skills and lessons internally to help shape the employee experience and allow the company, in turn, to thrive.

Well done is better than well said.

– Benjamin Franklin

How'd you get here?

FINN Partners is the fifth PR agency on my resume. However, it is the only agency where I will work exclusively in human resources. I spent the first 15 years of my career as a PR practitioner, progressing from an intern at a large Philadelphia firm to Senior Vice President at a mid-size New York City agency. Halfway through my tenure with the latter, an exciting opportunity presented itself and I decided to pursue it; that proved to be the beginning of my HR career. In 2019, another opportunity arose: to join Finn Partners as their global head of HR. It felt like the natural next step in my HR career.