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  • News April 4, 2017
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Sustaining the Case for Snap Inc. Post-IPO

The Snap Inc. IPO dominated stock and social media news last week, validating the not-at-all-new trend of short — in form and existence — video. Snap Inc. closed out its first day of trading at a price of $24.48, a 44 percent increase above its initial offering price. 

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  • Views March 27, 2017
  • News March 23, 2017
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Five Emotions of Healthcare Customer Service

It may be hard to imagine addressing something as personal, physical and psychological as a person’s health through the barrier of a computer screen. Digital media teams – led by community managers who respond to health-related questions on social media – are challenged to do just that.

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